ទំនាក់​ទំនង​ផ្សព្វ​ផ្សាយ​ពាណិជ្ជ​កម្ម 023​67 67 687 / 086 94 84 83

System and Maintenance Assistant

October 2, 2017

Company: AMK Microfinance Institution Plc www.amkcambodia.com
Job type: Full-Time
Job category:
Salary: Negotiable
Location:
Job expires in 16-10-2017

Company

AMK Microfinance Institution Plc. is one of the largest microfinance institutions in Cambodia. AMK serves a large number of over 600,000 customers with more than 2,400 staffs nationwide.

AMK provides competitive salary package to its employees with multiple bonus and other benefits, including Khmer New Year bonus, Pchum Ben bonus, incentive, pension fund, 100% medical insurance for employee’s spouse and dependences for local treatment, 24 hours accident insurance, staff loan for education purpose with only 2% interest rate per year, USD 300 bonus for both maternity or paternity and up to USD 600 if surgery required, 18 days annual leave, capacity building per job requirement, and good working condition in accordance to the Cambodian Labor Law.

Job Description

  • Manages computer operations, basic networking, user helpdesk, and user computer training.
  • Coordinates the work of all employees assigned to the support group including operations, training.
  • Assists team members in system maintenance activities for the system.
  • Compiles, maintains, and reviews all reports, daily support ticket.
  • Proper documentation on all the system deployed within the company is in place and up to date.
  • Collecting all the feedback from the end user on all the systems deployed in the company environment and circulate to all the related parties.
  • Act as a central of communication point for IT Infrastructure department.
  • Produce monthly reports for management that relate to computer use, priorities, and downtime.
  • Works closely and cooperatively with all IT sections to achieve the IT Infrastructure department goals as AMK business goals.
  • Prior support of IT related issue for end user 24×7 hours
  • Assist in all the task which assigned by the line manager and/or Head of IT Infrastructure
  • To be proactive in responding to user issues and maintain “sense of urgency” at all time
  • Documents, maintains, upgrades or replaces hardware and software
  • Conduct and report daily maintenance check (Daily Maintenance Check List, Prepare Machine Check List)

Job Requirements

  • Associate degree in Computer Science/Related field or higher
  • At least 1-year experience in IT operation support/NOC in Bank/MFI or ISP is preferred.
  • Understanding the micro-finance sector is preferable
  • Good communication, facilitation and good interpersonal skills
  • Willing to work under pressure and travelling to province
  • Prior experience with a 24/7 technical operational environment or shifting is highly desired
  • Good communication, facilitation and good interpersonal skills
  • Good written and spoken English
  • Honest, Innovative and flexible

How to Apply

Interested candidates should apply by sending a CV and a cover letter to:

AMK branch and sub-branch offices or Head Office, Building 285, Yothapol Khemarak Phoumin Blvd. (271), Sk. Tomnub Tuek, Kh. Chamkarmorn, Phnom Penh, Cambodia

or E-mail: recruitment@amkcambodia.com

Attachments:

  • A copy of obtained certificates or confirm letter by the University
  • A copy of national identification, family book, and certificate of birth
  • A copy of transcript is preferred.

For additional information, please contact at

Tel: (023) 993 062 / (023) 224 763 or

visiting website: www.amkcambodia.com

AMK is an equal opportunity employment. Qualified women and disabled people are encouraged to apply. Only short-listed candidates will be contacted for interview.

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